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What does Topcon Triton error [509402] mean after a patient blinks?

The answer

[509402] means a blink was detected during fundus photography, so the Triton stopped the capture. Check that the patient's eye is properly open and repeat the photograph.

Filed under Error codes

Error [509402] is the Triton's blink-detection message during fundus-image capture. The manual does not prescribe a service call for this code: it says to check whether the patient's eye is properly opened and take the picture again.

  1. Ask the patient to open the eye fully and keep looking at the fixation target.
  2. Repeat the alignment if necessary.
  3. Ask the patient not to blink immediately before and during photography.
  4. Start the photograph again.

The manual also states that, in the ordinary fundus-photography sequence, if the patient blinks right before photography, automatic blink detection stops the photography and the procedure must be started again from alignment. This is different from [500415], which concerns a probable incorrect 3D scan position caused by eye movement, and [500416], which means tracking failed during photography.

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