[301405] means transferring the data has failed, and the manual directs the operator to contact the service engineer. If the message instead concerns external-PC communication, check the LAN cable connection and repeat the operation from the beginning when instructed by the displayed code.
Filed under Data & connectivity
Error [301405] is a transfer failure, not a patient-alignment or image-quality warning. The manual's instruction is to contact the service engineer. Other nearby communication messages distinguish operator-checkable connection problems from internal transfer failures.
[300405]: communication between the instrument and external PC has failed; check that the LAN cable is properly connected at both the instrument and the external personal computer.[300406]: the external PC software state is abnormal; redo the operation from the beginning.[301408]: receiving data from the personal computer has failed; contact the service engineer.[301405]: transferring the data has failed; contact the service engineer.
Record the complete displayed message and bracketed ID for service. Do not substitute a reboot instruction from another code for the action attached to [301405].
